AWB Limited has moved into the next phase of a major overhaul of systems for managing grower contracting, receivals and payments.
Group General Manager, Sales and Marketing, Tim Goodacre said AWB had successfully completed phases one and two involving adjustments to grower registrations to take in GST and this month’s launch of a new web site and new simplified paperwork for growers.
Mr Goodacre said growers were responding favorably to the modified paperwork that was designed to make account keeping easier for growers and the revised web site was experiencing a record number of hits as growers, investors and the community responded to the improved service.
“We’ve now begun phase three of the project – a simpler, more flexible AWB national supplier registration and payment system to be phased in from May next year.
“Growers will welcome the changes because they’ll make it easier to do business with AWB.
“The new registration and payment system will provide a single national AWB vendor number with no distinction between registration and payment numbers.
“It will eliminate the need to register in each state to deliver across borders or to have multiple cards for multiple properties and payment options.
“Each number will be able to accommodate up to 10 properties and a variety of payment and bank account options,” Mr Goodacre said.
Under the new registration and payment system growers, for the first time, would be able to ‘tailor’ how they do business with AWB including:
- choice of how often they want harvest payment advices and the level of data required in each advice;
- choice of preferred method of communication – e-mail, mail or fax; and
- a separate number for share farm arrangements with the ability for share farm parties to choose different funding and underwriting options and payment allocations.
“The new system would make it easier for growers to record, maintain or alter records or to track the progress of banking and loan activity,” Mr Goodacre said.
“Growers will be able to change their vendor records, banking details and funding and underwriting requests by calling any of a number of contact points within AWB including the call center or local area office.
“Growers will experience the full benefits of AWB’s national registration and payment system in the latter half of next year,” Mr Goodacre said.
As a result of AWB’s new national system AWB has withdrawn from the proposed national grower registration (NGR) system.
Mr Goodacre said NGR as conceived and designed could not deliver benefits equivalent to what growers will enjoy under AWB’s national registration system.
“From AWB’s perspective, the NGR, as it was developing, does not live up to its promise to speed payments and eliminate multiple cards.
“AWB is investing substantial funds in new technology to expand our capacity to service growers and to make it easier for them to do business with us,” Mr Goodacre said.
Mr Goodacre said AWB was working towards a system that allowed selection of account for payment at or after delivery and flexibility in the allocation of payment for share farming arrangements.
“This new AWB supplier registration and payment system offers the best chance for this to occur at the lowest cost to AWB’s growers,” Mr Goodacre said.
For more information contact:
Peter McBride, AWB Limited, on (03) 9209 2174 or 0417 662 451